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Code of Conduct 

1.  Purpose 

The Mount Royal University Squash Club (the “club”) is committed to fostering a welcoming, respectful and inclusive environment for all members, staff and guests. This code of conduct outlines the expectations for behaviour to ensure a positive experience for everyone. 

 

2.  Scope 

The code of conduct applies to all club members, guests and participants during all club activities, including but not limited to: 

  • Matches, training sessions and tournaments 

  • Interactions with other members, MRU staff and the public 

  • Communication through email, social media or any other club-related channels 

 

3.  Behavioural Expectations 

All members and participants are expected to demonstrate: 

3.1  Respect for Others 

  • Treat all members, MRU staff and guests with dignity, kindness and respect 

  • Avoid aggressive, abusive or intimidating language or behaviour 

3.2  Respect for Facilities and Rules 

  • Follow all MRU Recreation policies and procedures while using MRU facilities 

  • Leave courts and shared spaces clean and in good condition 

  • Use the courts only during officially booked times 

3.3  Proper Communication Channels 

  • Direct all concerns regarding court bookings, scheduling, or club activities to the club’s leadership team rather than MRU staff 

  • Communicate respectfully and constructively in all club-related matters, both in-person and online. 

3.4  Sportsmanship 

  • Exhibit fairness, honesty and integrity during matches and interactions 

  • Refrain from actions that disrupt the enjoyment of others or tarnish the club’s reputation 

 

4.  Prohibited Behaviour 

The following actions are strictly prohibited and may result in disciplinary action: 

  • Harassment, bullying or discrimination of any kind 

  • Aggressive or disrespectful behaviour toward MRU staff, club members or guests 

  • Damage to MRU property or equipment 

  • Public intoxication or inappropriate conduct at club events 

 

5.  Reporting Issues or Concerns 

Members and staff are encouraged to report code of conduct violations. Concerns can be directed to the club’s leadership team via: 

  • Email: [Insert email address] 

  • Phone: [Insert contact number] 

  • Confidential online form (if available) 

All reports will be handled confidentially and investigated promptly. 

 

6.  Disciplinary Actions 

Code of conduct violations will be addressed on a case-by-case basis. Possible actions include: 

  • Verbal or written warnings 

  • Suspension of club privileges 

  • Termination of club membership 

  • Referral to MRU Recreation or legal authorities (severe breaches) 

Disciplinary decisions will be made by the club’s leadership team in accordance with the club’s governance policies. 

 

7. Acknowledgement 

All members are required to review and acknowledge the code of conduct annually as a condition of membership. 

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8. Amendments 

The code of conduct may be updated periodically. Members will be notified of any significant changes and required to review and re-acknowledge the updated code. 

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